111 online Get help for your symptoms

111 online

If you think you need medical help right now, 111 online can tell you what to do next.

I want to get:

When to call 111 instead

Call 111 to speak to someone if you need to:

  • discuss complex medical problems
  • discuss worries about a long-term condition
  • get end-of-life care, or report a death
  • report child protection or vulnerable adult concerns

Other ways to contact 111 if you have a hearing problem or need help in other languages

See more NHS services

Find out how to access a range of NHS services, such as:

  • GP appointment booking
  • managing hospital referrals
  • COVID-19 vaccinations
Find out about other NHS services on NHS.UK
Waiting for a 111 callback?

The 111 callback service might be busy.

Get information about 111 callbacks
How 111 online works

111 online will not give you a diagnosis, but we will direct you to the best place to get help for your symptoms.

We cannot:

  • issue fit notes - you need to contact your GP surgery
  • make or cancel appointments for you in other parts of the NHS

Read about how 111 online works in detail

NHS 111 online is available in England only.

Get help in:

Get medical help

I want to get:

When to call 111 instead

Call 111 to speak to someone if you need to:

  • discuss complex medical problems
  • discuss worries about a long-term condition
  • get end-of-life care, or report a death
  • report child protection or vulnerable adult concerns

Other ways to contact 111 if you have a hearing problem or need help in other languages

See more NHS services

Find out how to access a range of NHS services, such as:

  • GP appointment booking
  • managing hospital referrals
  • COVID-19 vaccinations
Find out about other NHS services on NHS.UK
Waiting for a 111 callback?

The 111 callback service might be busy.

Get information about 111 callbacks
How 111 online works

111 online will not give you a diagnosis, but we will direct you to the best place to get help for your symptoms.

We cannot:

  • issue fit notes - you need to contact your GP surgery
  • make or cancel appointments for you in other parts of the NHS

Read about how 111 online works in detail

NHS 111 online is available in England only.

Get help in: