What to do if you have an existing medical condition
111 online checks symptoms to get you the right help.
- We can tell you what to do if you’re worried about a particular symptom
- We cannot take any existing long-term conditions you have into account
If you are advised to speak to a nurse or visit a service you should tell them about your long-term condition.
Call 111 instead if you:
- have complex medical problems and you're not sure what to do
- have a care plan from your doctor for your current health problem
- need to get end-of-life care
General advice for existing conditions
The NHS website’s health A-Z has information and care advice about specific conditions and problems.