Emergency prescriptions
Use this service to request a limited emergency supply of a medicine you’ve completely run out of.
This must be a medicine you are prescribed regularly, through a repeat prescription.
You will be charged your usual prescription fee. If you do not usually pay, it will be free.
When not to use this service
If you need medicine and also have any symptoms, call 111 and speak to an adviser instead.
You cannot use this service to get:
- antibiotics for a new or recent problem
- controlled drugs that require identification to collect
Other ways to contact 111 if you have a hearing problem or need help in other languages